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Application Support Specialist

Job Category: Technical Support
Experience: 1-2 Years — Junior
Job Location: Lisbon
Living Abroad: Accepting Candidates Living Abroad: No

We are looking for a Junior Application Support Consultant to work in Oeiras – Lagoas Park who’s eager to embark on an exciting new opportunity! 

 🤩 About KWAN

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists – our People Experience Partners – to guide them through our journey with us.

What is this challenge about

  • Provide Level 1 support for business-critical applications
  • Troubleshoot and resolve technical issues, escalating when necessary
  • Monitor system performance and ensure application stability
  • Work closely with development and infrastructure teams
  • Maintain documentation and support procedures
  • Ensure timely communication with users and stakeholders

Does it sound exciting? Apply now! 🤩

 What we are looking for

  • Minimum 1 year of experience in application support or a similar role
  • Strong problem-solving skills and a customer-focused mindset
  • Familiarity with ticketing systems and ITIL processes
  • Basic knowledge of SQL, scripting, or integrations (a plus)
  • Fluency in English
  • Availability to work on-site 3 times per week at Lagoas Park

Do you meet most of the position requirements? Then grab this opportunity and apply now! 🤩

 What we offer

  • A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
  • A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
  • An empowering and respectful work culture enriched with social and learning events.
  • A People Experience Partner specially assigned to you – your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
  • A relocation package and visa sponsorship for all our international hires.

Some Words From Our Colleagues

“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”
 – Luis Caldeira, DevOps @ KWAN

Apply Now

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