Service Desk Consultant

We are looking for a Service Desk Consultant to work in Lisbon who’s eager to embark on an exciting new opportunity!  Apply

🤩 About KWAN

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists – our People Experience Partners – to guide them through our journey with us.

Does it sound exciting? Apply now!

What we are looking for:

• At least 6 years of experience in similar roles;
• Have a background of working in and with support teams;
• Very strong focus on quality of service and response;
• Experience in datacenter (physical and cloud) operations and architecture;
• Knowledge in specifying requirements and defining solution architectures;
• Experience with TCP/IP networks and protocols;
• Experience in Windows and Linux system administration;
• Experience in cloud platform administration;
• Knowledge of scripting Languages: PowerShell, Python, etc;
• Excellent writing skills (policies, procedures, etc.);
• Knowledge in IT Service Management (ITIL / Cobit is a plus)”;
• Fluent level of English.

Do you meet most of the position requirements? Then grab this opportunity and apply now! 🤩 

What we offer:

• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you – your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
• A relocation package and visa sponsorship for all our international hires.

Some Words From Our Colleagues:

“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”

— Luis Caldeira, DevOps @ KWAN

Grab this opportunity, apply now! 🤩